1. What is your lead‑time for orders? 

Standard products: 7‑15 working days. 

Customized products: 20‑35 working days. 

Exact time depends on order quantity and customization details.

2. What communication outputs are available? 

We support RS485 Modbus‑RTU, 4‑20mA, relay output, Wi‑Fi cloud platform and other options, subject to model selection.

3. How long is the product warranty period? 

Standard warranty is 12 months from date of shipment. Damage caused by improper operation is not covered under warranty.

4. Do you provide after‑sales technical support? 

Yes. We offer remote technical guidance for installation, calibration and troubleshooting.

5. Can your devices connect to third‑party cloud platforms?

Our own cloud system is standard. Connection to third‑party platforms can be realized according to your protocol requirements.

6. How to get quotation and datasheet? Please fill in the contact form or send us an email with your gas type, measuring range and application scenario, we will reply shortly.

For more details, welcome to contact: info@china-oceanus.com, best products and service will be provided for you!